
Your brand new favorite beauty supplies
ALELOH CARE
FAQ´s
Do you ship worldwide?
Yes, we can ship any of our products anywhere in the world.
How long will it take for my order to be delivered?
Orders are typically processed and delivered within 7-12 business days. Occasionally, uncommon logistics issues may cause slight delays, but we ensure every order is delivered safely to your address.
I'm concerned about the security of my credit card information.
All transactions are processed through globally secure and encrypted checkouts, so you can shop with confidence knowing your payment details are protected.
Why was only part of my order delivered?
For logistical reasons, we ship from multiple warehouses. Depending on stock availability, your items may arrive separately. Rest assured, any remaining products will arrive soon. If you have concerns, feel free to contact us.
I'd like to change or cancel my order.
Changes or cancellations can only be made within the first 24 hours after purchase. Please contact us immediately so we can assist with any adjustments.
There was an issue with my order.
We sincerely apologize for any inconvenience. Please reach out to us with details and photos of the issue, and we’ll provide a replacement free of charge.